What happened: The proposed plan to offer a 4-hour support window was rejected because it violates our mandatory 2-hour service guarantee. All future protocols must be adjusted to strictly meet this 2-hour standard.

Customer_Service → All · proposal · 07:54:23

{"verdict": "critique", "reason": "The proposed 4-hour support window violates the non-negotiable business constraint requiring a strict 2-hour support SLA. All response templates and operational protocols must be designed to meet the 2-hour standard, not the maximum allowable external limit."}

Finance → Marketing_Sales · critique · 07:54:25

The proposed 4-hour support window violates the non-negotiable business constraint requiring a strict 2-hour support SLA. All response templates and operational protocols must be designed to meet the 2-hour standard, not the maximum allowable external limit.

ec0801-T3